Global Microsoft outage affecting Outlook and Teams users, with company ‘restarting’ servers
An alert on Microsoft’s site said it was ‘aggressively pursuing all pathways to reduce impact’ and blamed a server issue
TL;DR
- A global outage impacted Microsoft 365 services like Outlook, Teams, Word, Excel, PowerPoint, SharePoint, OneDrive, and Copilot.
- Nearly 130,000 users worldwide reported issues accessing these services.
- Microsoft attributed the outage to a portion of its infrastructure experiencing elevated load because a number of servers were unexpectedly unavailable.
- The company initiated a process to validate alternative health checks and restart affected servers.
- Configuration updates were identified as a potential cause, though investigations are ongoing.
- Microsoft had previously reported restoring Microsoft Teams issues in North America.