I tested America.gov, the government's AI chatbot, on health questions

September 30, 2026 / 1:33 PM EDT / CBS News

I tested America.gov, the government's AI chatbot, on health questions

TL;DR

  • America.gov, a new AI chatbot from the White House, aims to provide official government health information.
  • Testing revealed the chatbot provided conflicting information on vaccines and autism, quoting different CDC pages.
  • The chatbot failed to mention a federal judge's order pausing a change to the hepatitis B vaccine recommendation for newborns.
  • It also provided outdated information on insulin cost caps, referencing a pilot program instead of the law that replaced it.
  • While accurate on some general health advice, the chatbot's reliability on nuanced or contested topics is questionable.