A Crystal Lake medical office is full of unopened mail, but no employees. What is going on?
Updated on: September 17, 2026 / 10:35 PM CDT / CBS Chicago
TL;DR
- A Crystal Lake medical office, Niyraa LLC, appears vacant but is billing Blue Cross Blue Shield for lab tests.
- Thousands of pieces of unopened mail, mostly from Blue Cross Blue Shield, have been found at the office.
- Authorities including the FBI and Postal Service Inspectors have been alerted, but the mail continues to accumulate.
- A fraud examiner suggests the office could be a front for phantom billing, potentially compromising patient information and medical records.
- Despite ongoing investigations, the situation at the office, including mail accumulation, has persisted for months.