Australia's competition regulator takes Amazon to court over alleged unfair Prime subscription contract terms

Australia's competition regulator is taking Amazon to court, alleging its Prime contracts required subscribers to pay AU$2.99 to avoid advertising, with no option for refunds

Australia's competition regulator takes Amazon to court over alleged unfair Prime subscription contract terms

TL;DR

  • Australia's competition regulator is suing Amazon's Australian unit.
  • The lawsuit alleges unfair terms in Prime subscription contracts were used to introduce advertising to Prime Video.
  • Over a million annual Prime subscribers in Australia allegedly had to accept ads or pay an additional AU$2.99 monthly for an ad-free option.
  • Subscribers reportedly had no entitlement to a refund if they chose to cancel.
  • The ACCC is seeking consumer redress, penalties, costs, and other orders.
  • The investigation followed consumer reports after ads were introduced in July 2024.