Top Bank Accused of Overcharging Thousands of Firms

ASIC alleged that about 42,000 Commonwealth Bank business customers were overcharged $8.5 million in undisclosed fees.

Top Bank Accused of Overcharging Thousands of Firms

TL;DR

  • Commonwealth Bank faces civil penalty proceedings from ASIC.
  • Approximately 42,000 business clients on the CommBiz platform allegedly overcharged $8.5 million.
  • Allegations involve secret fees for direct debit and credit payments.
  • The period in question is November 2020 to May 2025.
  • ASIC states the bank's terms and conditions were misleading by not disclosing all fees.