Airbnb guests freed from chores involving ‘significant effort’ under new global rules
Accommodation platform acts after long-standing guest complaints over doing dishes, taking out rubbish and stripping beds
TL;DR
- Airbnb hosts can no longer ask guests to strip beds or wash dishes.
- New rules apply globally and come into effect on November 20.
- The platform received complaints from guests about paying cleaning fees and still having to do chores.
- Since April 2025, cleaning fees have been integrated into the total price instead of being shown separately.
- Hosts can no longer request tasks that require significant effort or time, typically done by cleaners.
- Examples of prohibited tasks include stripping beds, taking rubbish offsite, and washing/putting away dishes.
- Hosts can set seven standard house rules and other reasonable requests, with examples like check-in/out times and pet policies.
- Reasonable requests may include disposing of rubbish in animal-proof containers due to local considerations.