Story
Sep 25, 2026
Starbucks Bets Store Closures Can Fix a Turnaround That Has Lost Momentum
Starbucks is closing roughly 250 North American cafes as CEO Brian Niccol tries to improve profitability and customer experience. Supporters see disciplined pruning; skeptics are left asking whether fewer stores can solve weaker demand.
Starbucks is betting that a smaller footprint can produce a stronger business—but the move also exposes the limits of a turnaround built around cutting costs and reshaping the customer experience.
The coffee chain plans to close about 250 underperforming North American cafes, roughly 1% of its regional stores, while taking approximately $300 million in restructuring charges. It has also reduced its fiscal 2026 forecast for net new store openings to 440, from 600 to 650.1
The bullish interpretation is straightforward: weaker locations are consuming resources without delivering enough sales or loyalty. CNBC’s Investing Club described the closures as “more positive than anything,” citing analyst Jacob Aiken-Phillips’s view that many affected stores were less profitable and that some sales could shift to nearby cafes.1 On that reading, the strategy is not retreat but concentration—moving customers toward stronger locations while improving margins and store-level performance.
The skeptical perspective is less developed but more probing. A conservative article titled “5 questions about Starbucks' store closures” signals concern over whether closures address the underlying problem rather than merely reduce the company’s physical presence.2 That question matters because Starbucks shares have fallen 14% since late August, despite remaining up about 11% for the year, as pressure on consumer spending has intensified.1
Both perspectives point to the same uncertainty: closing stores may improve the averages, but it will not by itself restore demand. Management’s case depends on customers transferring to nearby cafes instead of abandoning Starbucks altogether. The closures therefore serve as an early test of Brian Niccol’s broader turnaround—whether operational discipline can become renewed growth, rather than simply a more efficient retreat.